Support Services
This page contains an expanding service directory organised by service area — please scroll down to find the support you need; entries are regularly updated and new services are added to help professionals supporting children, young people and families across Wirral and Merseyside.
Mental Health
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Branch is an online mental well-being hub for children and young people in Wirral, from 0 all the way to 18 (and up to 25 with additional needs). It doesn’t deliver services directly – it’s more of a guide, helping people to find the best tools and local support. It can be used for any child or young person, no matter how big or small their worries feel. It’s packed with tips to help them feel better and, when they need a bit of extra support, gives simple routes into local services. Branch doesn’t offer crisis support, but does have information on where to go in an emergency.
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The Drop In is an informal drop-in service for all children and young people aged 11 -18 and up to 25 for people with SEND.
You can simply drop in without an appointment and get support with any issues that may be affecting you. From family problems and bullying to worry and anxiety our team offer comprehensive support to help you move forward.
There are daily activities, support groups, and access to more specific support services.
Who is this service for? Anyone aged 11-18 (and up to 25 with SEND)
When? Support is available Monday to Friday 2pm – 6pm
Address? Pilgrim Street Arts Centre 1 Pilgrim Street Birkenhead CH41 5EH. 0808 196 4147
How long is the wait? No wait just drop in.
Is parent consent needed? No. Parental consent is not needed.
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Health Services in Schools (HSIS) is a confidential drop-in service for young people aged 11 to 18 years in Wirral secondary schools, sixth form or colleges.
Each school/college has a Youth Worker and alongside the school nurse, you can receive confidential support and information on a range of things, such as:
Drugs and alcohol
Relationships and sexual health
Emotional health and wellbeing
Improving confidence, self-esteem and resilience
Stopping smoking
Healthy eating and lifestyle
Who is this service for? 11-18-year-olds.
When? Monday to Friday 9am to 5pm.
How long is the wait? The current wait is between 0-6 weeks.
Is parent consent needed? No. You do not need consent from your parent or carer.
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My Mind CYPMHS Wirral (formerly known as CAMHS) is an NHS Mental Health Service that provides specialist treatment and support to young people between the ages of 0 and 18. The service is for those experiencing moderate to severe mental health difficulties – which means when mental health difficulties are significant impacting the young person’s day-to-day functioning.
They offer assessments and a variety of evidence-based psychological treatments, depending on the needs of the child or young person.
Who is this service for? 0-18 year olds.
When? Monday to Friday, 9am – 5pm.
How long is the wait? Current wait for therapy is 36 weeks
Is parent consent needed? Parent consent is needed for under 16 years old.
If you or the young person need immediate support, please call the 24/7 Urgent Mental Healthline: 0800 145 6485.
In an emergency, please visit your nearest A&E or call 999
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Response counselling is a confidential service for young people aged 13 to 18 years old. We offer a wide range of support in relation to young people who are struggling with their mental health.
Our Counselling team supports young people who are experiencing moderate to severe difficulties such as self-harm, low self-esteem, depression, suicidal ideation, high levels of anxiety, and overwhelming emotions. Our qualified counsellors offer 1-2-1 sessions which include Single Session Counselling and Sessional counselling. We offer a safe confidential environment giving young people the opportunity to talk about their lives enabling them to find ways to deal with emotional issues.
Counselling sessions are available through the week by appointment – you can call into Response to make an appointment, telephone the service, or ask someone to make an appointment for you as long as they have your permission.
Who is this service for? 13-18 year olds
When? Monday to Friday 9am – 6pm.
Where? 1 Pilgrim Street Birkenhead Wirral CH41 5EH. 0151 666 4123
How Do I Make an Appointment:
Call the Duty Team: 0151 666 4123
How long is the wait? It can vary. Current wait for counselling is 8-12 weeks
Is parent consent needed? No. You do not need your parent or carer’s consent.
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Bazaar is an 8-week mental health support programme that blends elements of CBT (cognitive behavioural therapy), Positive Psychology and Mindfulness. It helps you to understand your mind and build positive coping strategies and skills to support yourself now and in the future.
Bazaar is a free 8-week mental health and wellbeing support programme shown to reduce symptoms of anxiety and depression. By blending elements of CBT, mindfulness and more, Bazaar gives you the tools to control and combat negative thought patterns. Sessions take place for an hour each week at the Bloom Building in Birkenhead and are delivered on a 1:1 basis by a peer mentor. The programme is open to those aged 14-35.
Who is this service for? Anyone aged 14-35.
Where? Bloom Building 3 Abbey Close Birkenhead CH41 5FQ. Sessions can also take place via Zoom/Teams if necessary.
When? Monday: 12pm-5pm, Tuesday: 12pm-5pm, Wednesday: 12pm-7pm, Thursday: 12pm-5pm
How long is the waiting list? Currently no wait.
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hatch is an emotional wellbeing service for young people in Wirral delivered by Utopia Project.
At hatch we want young people and parents to feel comfortable in accessing support for their mental health and emotional wellbeing and we pride ourselves on our informal and accessible approach.
We provide a range of programmes to improve mental health and emotional wellbeing in a relatable and non-clinical way. Our two main programmes are:
Primal – 1-1 skills based programme for young people aged 8-13 years providing techniques to improve various areas of mental health and emotional wellbeing.
Bazaar – 1-1 CBT and mindfulness programme for young people aged 14-16 years experiencing the symptoms of anxiety, low mood, and depression.
Our 1-1 support is delivered at our site in Birkenhead by our team of volunteer mentors. The sessions are arranged for the same time each week and can last between 6-8 weeks.
All of our programmes help develop a better understanding of the different areas of mental health and emotional wellbeing as well as teaching skills and strategies to help young people make positive changes in the areas they’re finding challenging.
Who is this service for? Young people aged 8 to 16 years old.
Where? 18 Trinity Chambers, Ivy Street, Birkenhead. CH41 5EF
When?Mon-Fri, 10am-6pm
How long is the waiting list? Current wait time is 3 months.
Is parent consent needed? Yes. You need consent from your parent or carer.
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Mental Health Support Teams (MHST) support the mental health needs of children and young people in educational settings.
MHSTs are available in all primary schools and support young people aged 5-11 years old. It is for any child or young person who is experiencing low-moderate mental health such as anxiety and low mood.
Practitioners will support children and young people to develop skills and techniques to manage their emotions and to build their resilience. To access support please contact your school’s mental health lead.
Who is this service for? Children and young people aged 5-11 years old
When? Monday to Friday 9-5 and online support.
Where? Support is school-based.
How do I access it? Please contact your school mental health lead/pastoral worker
How long is the waiting list? Different wait times with each school.
Is parent consent needed? Parent consent is needed for those up to 16 years old.
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Our role is to help you focus upon your strengths and what you can control and achieve, enabling you to put solid foundation in place, in order to create the life that you want, with the tools and resources to confidently build it. This means, that we focus upon the basics, meeting you where you are at and walking the journey with you, until you feel confident to try it alone.
You can access our service at different gateway points, however, we believe that strength comes when education and therapeutic support meet, allowing you to go on an adventure of self-awareness and discovery; building your toolbox of knowledge and skills, in order to try out strategies, techniques and ideas in your own life. We pride ourselves in having a variety of programmes to help you lay solid foundations to build upon, recognising the existing strengths and tools as a starting point.
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What is Positivity Club? It is a club like no other. At Positivity Club CIC, we are on a mission to make mental health support fun! We run various groups on various different themes around mental health and wellbeing such as self-esteem, confidence, resilience, general feelings and emotions and more, and we also offer 1:1 support.
Positivity Club CIC 1:1 sessions provide mental wellbeing support for children aged 3 to 15 years old. The 1:1 sessions offer a personalised approach, and are tailored around the individual child to support their emotional and mental wellbeing needs. Such as:
Improve children’s mental wellbeing
Build self-confidence
Boost self esteem
Express feelings and emotions
Teach mindfulness techniques
Learn about the brain and understand our thoughts, feelings and actions
Encourage children to talk about their feelings and emotions
Who is this service for? 3 to 15 year olds
When? Days and times vary.
Address? Various locations across Wirral
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They can support you if you are experiencing a common mental health problem, including Depression, Trauma and Anxiety disorders. They offer a range of evidence-based talking therapies, counselling, information, and support. Including:
Guided self-help
A range of therapies including CBT (Cognitive Behaviour Therapy), Counselling for Depression, EMDR (Eye Movement Desensitisation Reprocessing) and more
Employment support
Peer support groups
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Compañeros Crisis Café is a safe, non-clinical, community space for any adult struggling to cope in a mental health crisis. It is for individuals who are 18 years of age or older. The service is operated on a drop-in basis & offers face-to-face support, although individuals can also access crisis support via telephone.
Drop in to the Compañeros Crisis Café without an appointment. Visit them anytime between 10am and 8:30pm. Or you can phone on 0151 488 8135
The service offers:
One-to-one crisis intervention
Listening, care & support
Signposting & referral to other relevant services
Creative recovery & wellbeing activities
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Kooth is a free, safe and anonymous online wellbeing service for children and young people aged 10-25 years old. You can access it 24/7 and it offers a wide range of therapeutic tools to help you to support your own mental wellbeing.
Chat with our team – Kooth has a team of online counsellors who you can speak directly with. The chat sessions can be up to 1 hour long and can be used to talk about whatever issues are on your mind. The chat is available from 12pm-10pm Monday through Friday and 6pm-10pm Saturday and Sunday.
Send us a message – Instead of an ongoing online chat you can send a message and a counsellor will get back to you as soon as possible.
Browse our activities – Kooth has lots of helpful articles and activities such as making your own coping box and creating a good mood playlist.
Who is this service for? For anyone aged 10-25. They also have an adult site called Qwell for anyone over the age of 18.
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Qwellis a free digital mental wellbeing support for adults across the UK. You can access it 24/7 and it offers a wide range of therapeutic tools to help you to support your own mental wellbeing.
Qwell chat– Qwell has a team of online counsellors who you can speak directly with. A chat session on Qwell is a bit like texting: we open a private and confidential space for you and a Qwell practitioner.
Qwell forum – The heart of the Qwell community is the ‘Forum’page. Forums are anonymous, judgement-free spaces dedicated to peer support. Here you can speak freely about the issues affecting you, get advice from the community, and share your own experience and advice.
Browse our activities – On Qwell you’ll find hundreds of articles, podcasts, and mini-activities to help you look after your mental health.
Who is this service for? For anyone 18 and over
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Anna Freud is a world-leading mental health charity for children and families.
Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering and sharing the best science and practice with everyone who impacts the lives of children and families. We listen to and learn from children and young people, work with them to build better solutions, and amplify their voices to aid better understanding of mental health conditions.
We work with those who bring up children and young people or work directly with them, from parents to foster carers, teachers, social workers and mental health professionals – those who know children and young people; designing approaches around the needs of young people then scaling them up; empowering the parents, carers and millions of professionals working with children and learning from them.
If we can deliver this across three fronts, we can transform the mental health of this and the next generation – creating a more compassionate society for everyone.
Who is this aimed at?
For children and families impacted by mental health
Opening hours
You can call or email Monday to Friday - 9am to 5pm
How to get involved
Please visit the Anna Freud website and Facebook page for information and resources, or call or email.
Contact details
Email: info@annafreud.org
Phone: 020 7794 2313
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Wirral Autism & Learning Disabilities Keyworkers (WALK) WALK supports children and young people (0–25) with autism and/or learning disabilities who face significant mental health challenges. The service provides each individual with a Keyworker to coordinate support across health, education, and social care.
Keyworkers maintain the Dynamic Support Database (DSD), identify risks early, and organise multi-agency meetings to ensure the right help is in place. The focus is on preventing hospital admissions, reducing length of stay, and supporting safe discharge.
Eligible young people must be on the DSD and considered at amber or red risk of crisis or admission.
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Health Services in Schools (HSIS) is a confidential drop-in service for young people aged 11 to 18 years in Wirral secondary schools, sixth form or colleges.
Each school/college has a Youth Worker and alongside the school nurse, you can receive confidential support and information on a range of things, such as:
Drugs and alcohol
Relationships and sexual health
Emotional health and wellbeing
Improving confidence, self-esteem and resilience
Stopping smoking
Healthy eating and lifestyle
Parental support is required for this service and there is around a four-week waitlist.
Who is this service for? 11-18-year-olds.
When? Monday to Friday 9am to 5pm.
How long is the wait? The current wait is between 0-6 weeks.
Is parent consent needed? No. You do not need consent from your parent or carer.
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Response is a confidential support service for young people aged 13-19. We have two teams of specialist workers. One Team supports Young people who are having concerns with their Drug and Alcohol use.
Our Counselling Team, also work with Young People 13-19 and support with matters like self harm, low self esteem, feeling anxious, and overwhelming emotions. We offer 1-2-1 sessions in a safe environment and look at things like, education, harm reduction, achieving goals, positive mental wellbeing, and empowering Young People to make positive choices.
We are based at Pilgrim Arts Centre in Birkenhead. For referrals or enquiries please call our duty line on Monday to Friday 9am-6pm where you can speak to a member of our Team.
For more information or to arrange an appointment call
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Our Place Sexual Health
We provide free and confidential contraception and sexual health services for people living in Wirral.
The service is delivered by a team of health professionals including doctors, nurses, therapists plus managers and administrators. We operate Monday to Saturday across five venues in Wirral with various options for clinic based care and choices of remote care ie) online STI kits , contraception postal service, screening tests at various community locations, as well as delivering some services via our GP and Pharmacy colleagues in community locations.
Our walk-in and wait and appointment only clinics provide STI & HIV testing, results management, treatment for STI infections and several methods of contraception. Some of the services we offer are more specialised and require an appointment in advance or attendance at a doctor led clinic or a referral from a GP/health professional.
We can help you find the right appointment or clinic when we speak to you and assess your needs, or our online booking service can help route you to the right care.
Our service is confidential and non-judgemental and inclusive.
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Let’s Talk is Wirral’s NHS risk and resilience service.
Delivered by a team of health and care professionals, the service works closely with young people to develop their knowledge, skills, and confidence to make informed decisions about their health and wellbeing.
Topic areas delivered by the team include:
Relationships and sex education
Drugs and alcohol
Understanding anger
Healthy weight
Empowering informed choices
Awareness of risk-taking behaviours
The team delivers the service in schools, educational settings and youth organisations and works closely with partners (Zillo, SENDO, Family Toolbox and Branch – emotional and wellbeing service launching Autumn 2024) to ensure young people access the right support at the right time.
Contacting the team
Telephone: 0151 514 0219
Email: wchc.lets.talk@nhs.net
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Branch
Branch is an online mental well-being hub for children and young people in Wirral, from 0 all the way to 18 (and up to 25 with additional needs). It doesn’t deliver services directly – it’s more of a guide, helping people to find the best tools and local support. It can be used for any child or young person, no matter how big or small their worries feel. It’s packed with tips to help them feel better and, when they need a bit of extra support, gives simple routes into local services. Branch doesn’t offer crisis support, but does have information on where to go in an emergency.
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Open Door Charity provides free, fast and effective mental health support without waiting lists to young people and adults.
We reimagine what mental health support looks, sounds, and feels like using evidence-based programmes in non-clinical settings, creating spaces people want to be in, with people they want to spend their time with.
Our main offerings are Bazaar (for low mood and anxiety), Colours (for stress), Mysa (for disordered eating - no diagnosis necessary) and OOMOO (for Children Looked After (CLA) ages 11 to 18 years old)
Who is this aimed at?
Currently we offer Bazaar for those age 14-35 dealing with low mood, anxiety, and/or panic attacks, and OOMOO, for Children Looked After ages 11-18
Colours 18+ and Mysa 18+
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Tomorrow’s Young Women offers young women aged 14 to 17 support, workshops, and activities to make positive lifestyle choices and offer support with issues in areas such as healthy relationships, alcohol and substance misuse, and mental health.
Do you need to have a chat about your mental health and your feelings? Want some advice about your relationship – maybe something does not feel right or you are feeling controlled? Are you ready to start looking to your future and want some practical support with training and next steps?
Tomorrow’s Young Women is open Monday evenings 4:30pm to 6pm at the Tomorrow’s Women: Wirral centre, where you can meet with a team member in person or chat over the phone for initial registration, and then have full access to the project.
The scheme is being funded by Merseyside Police’s Project Medusa, a Merseyside-led initiative set up to tackle County Lines drug dealing and child criminal exploitation, and as such will focus specifically on raising awareness of County Lines and supporting young women who are being exploited in a safe space.
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The PLF Healthy Relationship Education Inspire workshops have been designed in line with the Government’s statutory guidance for relationships and sex education, RSE, in educational settings, which became a mandatory requirement on the curriculum in September 2020, as stipulated in the Domestic Abuse bill.
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The Mix is the UK’s leading support service for young people. We are here to help you take on any challenge you’re facing - from mental health to money, from homelessness to finding a job, from break-ups to drugs. Talk to us via our online community, on social or our counselling service.
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It takes courage to ask for help. But for many young people who do, the support they need just isn’t there. Hundreds of thousands of young people are struggling with their mental health, but too many are being told to wait, struggling to cope and hitting a crisis point before they get help.
But things can get better. And we’re leading the movement for change.
We provide young people with the tools to look after their mental health. We empower adults to be the best support they can be to the young people in their lives. And we give young people the space and confidence to get their voices heard and change the world we live in.
Together, we can create a world where no young person feels alone with their mental health.
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Merseyside Youth Association (MYA) is a charity dedicated to providing innovative support and opportunities for young people across Merseyside.
MYA has a long and extraordinary history, dating all the way back to 1890. Grounded in the incredible social history of Liverpool, our affiliated clubs and their predecessors have been helping young people cope with all kinds of challenges. Through a range of dynamic, caring, high-quality charitable services and interventions we make every journey personal, so each interaction - big or small - ripples out into the wider community and society as a whole.
MYA delivers a wide range of early intervention, prevention projects and workforce development across Merseyside.
MYA RAISE
We want to make mental health everyone’s business.The Merseyside Youth Association’s RAISE Mental Health Promotion Team specialise in the promotion of mental health and resilience to children and young people.,as well as bitesize courses aimed specifically at parents, carers and professionals.
RAISE brings a fun, energetic and highly innovative approach to teaching people about mental health. Grounded in best-practise resources it helps to build resilience, and grow individuals’ knowledge so they can support themselves and others.
There are different RAISE programmes, each with their own emphasis and audience, they include:
ROAR is an evidence-based training programme created to help teachers and school staff implement a whole-school approach to mental health. ROAR stands for Recognise (the signs) Open (ask open questions) Access (support and services) Resilience (build resilience).
Mentors in Violence Prevention (MVP) is a peer education programme created to tackle gender-based violence, bullying, and other forms of abuse.
Youth Connect 5 - Created specifically for parents and carers, YC5 helps develop the knowledge, skills and understanding required to assist children in developing strong emotional well-being and improved family interaction.
NOW Fest - an annual festival that allows young people to think about current issues and express themselves creatively, planned around and by young people, allowing them to showcase their talent whilst creating engagement on emotive social and personal issues that matter to them.
The RAISE team also provide programmes and training for professionals and school settings.
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OCD Action works for a society where OCD is better understood and diagnosed quickly, where appropriate treatment options are open and accessible, where support and information is readily available and where nobody feels ashamed to ask for help.
We are here because OCD tears families apart and leaves people isolated and exhausted. OCD ruins lives. It is a sad fact that many people with OCD delay seeking help. They put up with it for too long, perhaps thinking that nothing can be done or just not knowing where to turn. OCD Action believes in taking action. We want people affected by OCD to seek help, to understand their treatment options and find the support and motivation they need to fight back. OCD is treatable, it can get better.
OCD Youth
OCD Youth is a service for young people with OCD and related conditions, run by young people with OCD and related conditions.
Living with OCD can be incredibly difficult, and we know that being a young person and having to navigate mental health services can be at times confusing and frustrating. OCD Youth is here to provide young people who are affected by OCD with the information, support and community they need to get better. We do this via our Youth e-Helpline, Youth support groups and our online community. We also work to raise awareness of OCD and campaign for change, so that OCD can be more quickly recognised and treated.
Youth E-Helpline
Our Youth e-Helpline is here for anyone between the ages of 14 and 25 who is affected by OCD or a related condition (such as BDD or a Body-focused Repetitive Behaviour). Whether you live with OCD yourself, or are concerned about a friend or family member, our Youth e-Helpline volunteers are here to support you!
You don’t need to have a diagnosis of OCD to get in touch. In fact, about half of the young people who email us are unsure about whether they have OCD or not. Our Youth e-Helpline team is made up of volunteers who are mostly young people with OCD themselves, so they really understand the challenges of living with OCD when you’re young. As we are not medical professionals, we won’t be able to diagnose you, but we can chat to you about how you’re feeling and offer you support and information about OCD and how to access the recommended treatments. OCD can be exhausting and isolating, but it really can get better.
Youth Support Groups
We know how isolating and challenging living with OCD can be. Sometimes having the chance to talk and listen to others who have similar experiences can make a big difference in how we’re feeling. That’s why we have an online Youth support group for young people living with OCD and related conditions. The group is peer-led and facilitated by young people with OCD themselves, so everybody has a good understanding of OCD, which ensures the space is accepting, comfortable, and non-judgemental.
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Alumina is a free, online 7 week course for young people struggling with self-harm. Each course has up to 14 young people, all accessing the sessions from their own phones, tablets or laptops across the UK. The courses take place on different evenings of the week and are run by friendly, trained counsellors and volunteer youth workers. You don’t need an adult to refer you or sign you up, and no-one will see or hear you during the sessions – you’ll just join in via the chatbox. We want to help you to find your next steps towards recovery, wherever you are on your journey.
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What we do
Even though 1 in 4 people have mental health problems, most of us don’t get the help we need. This has to change. We’re Mind. We’re here to fight for mental health. For support, for respect, for you.
How do we make a difference?
We change minds across England and Wales by making mental health an everyday priority. By standing up to the injustices – in healthcare, in work, in law – which make life harder for those of us with mental health problems.
We support minds – by offering help whenever you might need it through our information, advice and local services.
And we connect minds. Bringing together an unstoppable network of individuals and communities – people who care about mental health to make a difference
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We give young people, from 8 to age 21, access to free 1-1 counselling sessions. No wait times and available nationally, Stop.Breathe.Think provides vital support to those who need it right now.
We founded Stop.Breathe.Think in November 2020, in response to the mental health pandemic amongst children and young people. We knew we could offer accessible support at the level and speed that was needed.
We know it is not always easy to ask for help – besides the wait times and costs, the barriers of going to see a professional or overcome stigma are real. With Stop.Breathe.Think young people, parents and professionals can reach out at the touch of a button.
This is why Stop.Breathe.Think – delivering online counselling nationally with no wait times – continues to be game-changing and vital to those who need support right now.
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Brighter Days Ahead is a mental health and well-being service. We specialise in delivering Drawing and Talking and sand play as 1:1 support as well as Drawing and Talking group work.
We are passionate about supporting children, young people and adults who may have faced, or are facing challenging and traumatic times.
Our support provides individuals with a safe, non-invasive space where we will use the method of Drawing and Talking or sand play to process emotional pain and trauma. We provide an alternative approach to talking therapies that can be challenging and limiting in processing trauma.
We also bring families together through group work to provide a safe space where everybody has their chance to feel heard in a non-judgmental, respectful space. Bringing families together to listen and feel heard is vital in supporting family relationships and improving communication and empathy.
Our experience has proven that exploring and discussing emotions in a group setting increases empathy and understanding of others. Group work is very effective when delivered to classes in the school setting.
It has also proven effective when delivered to groups who have experienced similar adversity.
Group work can be used to bring individuals together to explore a range of emotions through the use of drawing and conversation.
Our practitioners are skilled and experienced in gently guiding 1:1 and group sessions to ensure that everyone gets the best out of every session.
We have a belief that everyone has the right to support when they need it the most. We aim to provide well-timed support without the worry of long waiting lists. Having access to support when it is needed the most is vital in supporting the best outcomes for children, young people, adults and families.
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Papyrus Prevention of Young Suicide is a UK charity dedicated to the prevention of suicide and the promotion of positive mental health and emotional wellbeing in young people. We believe that no young person should have to struggle alone with thoughts of suicide.
Papyrus exists to reduce the number of young people who take their own lives, by shattering the stigma surrounding suicide and equipping young people and their communities with the skills to recognise and respond to emotional distress.
Every year many thousands more attempt or contemplate suicide, harm themselves or suffer alone, afraid to speak openly about how they are feeling.
HopelineUK advisers want to work with you to understand why these thoughts of suicide might be present. They also want to provide you with a safe space to talk through anything happening in your life that could be impacting on your or anyone else’s ability to stay safe.
HopelineUK is for children and young people under the age of 35 who are experiencing thoughts of suicide or for anyone concerned that a young person could be thinking about suicide.
Our advisers are all trained to help you focus on staying safe from suicide. Their training enables them to provide advice and support that may help you to move forward and stay alive.
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Involve NW are passionate, driven, dynamic and there for you. Whether your focus is on returning to the workplace, seeking advice and guidance for your family or making positive steps to change your life, Involve Northwest can help. With the ambition of helping you achieve your goals, whatever they may be, and have the right people on the job to guide, advise and mentor you to success.
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We're a non-profit organisation, building a vibrant cycling community. We believe that everyone should have access to cycling for travel, exercise and fun.
We provide and donate bikes, offer affordable servicing, repairs, workshops, restoration, training, and host regular riding groups.
You can even recycle your bike, or your cycling gear with us.
Health & Wellbeing
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Child Bereavement UK supports families and educates professionals when a baby or child of any age dies or is dying, or when a child is facing bereavement. Every year they train over 7000 professionals, helping them to better understand and meet the needs of grieving families. They host training courses and webinars which can be found on their website. They offer 1-1, group and drop-in support to families and also host a Live Chat and telephone Helpline service. Child Bereavement UK have services nationwide including an outreach project in Wirral which is offering emotional and practical support to children and their families. The project is also committed to providing training opportunities to professionals and setting up group support and drop-in sessions.
0800 02 888 40 enquiries@childbereavementuk.orgchildbereavementuk.org
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Claire House Children’s Hospice helps seriously and terminally ill children live life to the full by creating wonderful experiences and bringing back a sense of normality to family life. By providing specialist nursing care and emotional support they help families smile again when life couldn’t get any tougher. Following a child or young person’s death, the team will continue to support the family both practically and emotionally.
Clatterbridge Road Bebington Wirral, CH63 4JD
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The Compassionate Friends is an organisation of bereaved parents offering support, understanding and friendship to others after the loss of a child, of any age, from any cause.
They offer a National Telephone Helpline, staffed by bereaved parents, and available for support and information 365 days a year, a website and moderated online forum and supportive social media groups, local support groups and contacts, weekend gatherings and retreats, information leaflets, bereavement support publications and a postal library. Some adult bereaved sibling support is also available. They run a Wirral Support Group.
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Cruse offers face-to-face, telephone, email and website support. They have a national helpline and local services, and a website and freephone helpline specifically for children and young people. Their services are provided by trained volunteers and are confidential and free. Cruse also provides training and consultancy for external organisations and for those who may encounter bereaved people in the course of their work. Cruse in Wirral offers 1-1 support and bereavement support groups to adults aged 18 and over.
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Counselling and group support for anyone affected by bereavement or significant loss.
Children and young person services available in Pensby and Wallasey.01782 683155
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Hope Again is the youth website of Cruse Bereavement Support. It is a safe place where you can learn from other young people, how to cope with grief, and feel less alone.
Here you will find information about our services, a listening ear from other young people and advice for any young person dealing with the loss of a loved one.
Hope Again provides somewhere to turn to when someone dies.
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Liverpool Bereavement Service “Oakleaf” service is dedicated to helping children, young people and families during the difficult process of grief and loss, as a result of death, children experience emotional suffering and separation from a loved one. They provide bereavement support and counselling to children and young people aged 4 to 18 years of age, to help them cope with their loss and to promote the health and well-being of each individual. Open to referrals from Wirral as long as can travel to their Liverpool office.
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Love, Jasmine is based in Liverpool and offers 1-1 and group emotional and practical support to bereaved parents, grandparents and siblings. They also offer peer support groups, coffee mornings and grandparents’ lunch and chat meets. These support groups can be accessed face to face in Liverpool or online and they accept self-referrals.
0151 459 4779 / 07566225253 enquiries@lovejasmine.org.ukwww.lovejasmine.org.uk
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Sands is the leading stillbirth and neonatal death charity in the UK. Sands works in partnership with health care professionals, trusts and health boards and offers a range of training programmes and bereavement care resources to ensure that every bereaved parent and family receives the best possible care wherever they are in the UK. Sands provides bereavement support services both nationally through its Freephone helpline, mobile app, online community and support meetings and online resources. SANDS now has a local Wirral Support Group which is ran by bereaved parents and family members.
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SOBS exist to meet the needs and break the isolation of those bereaved by the suicide of a close relative or friend. Many of those helping have themselves been bereaved by suicide. They offer in person support groups and an online community forum. The nearest support group is in Liverpool. Adults only.
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Winston’s Wish offers free, accessible online grief support to children and young people (aged 25 or under). Our services are completely digital, making them accessible across the UK. We help no matter how long they’ve been living with grief or who has died.
We’re the UK’s first childhood bereavement charity and have been leading the way in young people’s grief support since 1992. To this day we reach more than 90,000 bereaved children and young people across the UK every year.
Grief is as unique as the person who’s living it; our bereavement specialists take the time to get to know and understand the needs of each individual grieving child or young person and give them the support that suits them. Grief isn’t one-size-fits-all; so neither are our support services.
We provide a huge range of practical advice, guidance, and support for bereaved children and young people as well as the adults supporting them. We help by:
Providing instant access to expert bereavement support
Our trained bereavement specialists are available Monday to Friday, 8am–8pm, via live chat, phone, email, text and WhatsApp, or via our website. No appointment needed. No wait lists.Offering trusted information and resources
Free, online tools, content, guides, and publications to help children and young people understand their grief and feel less alone, and to help the adults around them feel more confident supporting them.Facilitating peer support and one-to-one sessions
If a child or young person is really struggling with their grief, our bereavement specialists will explore the child’s needs and assess if they could benefit from additional support.Helping professionals understand how to help
Our range of training and education programmes aim to help professionals support the bereaved children and young people they work with.
Click here to find out more
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Wirral Hospice St John’s provides free care for adult patients with life-limiting illnesses. They also support carers and loved ones. Wirral Hospice St John’s bereavement service is on hand to support family members, and other carers, of someone who has received hospice Inpatient, Wellbeing or Hospice at Home services.
info@wirralhospice.orgwww.wirralhospice.org
Mount Road, Higher Bebington, Wirral, CH63 6JE
Bereavement
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Brassey Gardens Family Hub are part of the design to bring the community together and offer a 'one stop' shop for children and families in Wirral, re-defining the way families connect with support and local services all under one roof.
Family Hubs are for all families with children aged 0-19 (up to age 25 with SEND) to help build connections and strengthen relationships. They provide information and support to adults in those families addressing topics such as lifelong learning, employment, parenting, as well as health and wellbeing and much more.
Family Hubs offer a wide range of services for families including:
Group activities for families to support their child’s development
Accessing health appointments with midwives
Health visitors
Relationship support
Foodbank services
The Hub will build upon the existing Children’s Centre offer, with families able to access support for many issues their family may be facing including child development, relationship and SEND support – alongside the usual Children’s Centre timetable. The aim is to make services easier to navigate and more joined-up, ensuring families receive the right service at the right time.
Brassey Gardens Family Hub, CH41 8DA
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Equilibrium North West CIC is a not-for-profit company concerned with researching and tackling inequalities, with projects to help improve health and wellbeing.
Family Hubs are designed to bring the community together and offer a 'one stop' shop for children and families in Wirral, re-defining the way families connect with support and local services all under one roof.
Family Hubs are for all families with children aged 0-19 (up to age 25 with SEND) to help build connections and strengthen relationships. They provide information and support to adults in those families addressing topics such as lifelong learning, employment, parenting, as well as health and wellbeing and much more.
Family Hubs offer a wide range of services for families including:
Group activities for families to support their child’s development
Accessing health appointments with midwives
Health visitors
Relationship support
Foodbank services
The Hub will build upon the existing offer, with families able to access support for many issues their family may be facing including child development, relationship and SEND support – alongside the usual timetable. The aim is to make services easier to navigate and more joined-up, ensuring families receive the right service at the right time.
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Koala NW are part of the design to bring the community together and offer a 'one stop' shop for children and families in Wirral, re-defining the way families connect with support and local services all under one roof.
Family Hubs are for all families with children aged 0-19 (up to age 25 with SEND) to help build connections and strengthen relationships. They provide information and support to adults in those families addressing topics such as lifelong learning, employment, parenting, as well as health and wellbeing and much more.
Family Hubs offer a wide range of services for families including:
Group activities for families to support their child’s development
Accessing health appointments with midwives
Health visitors
Relationship support
Foodbank services
The Hub will build upon the existing offer, with families able to access support for many issues their family may be facing including child development, relationship and SEND support – alongside the usual timetable. The aim is to make services easier to navigate and more joined-up, ensuring families receive the right service at the right time.
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North Birkenhead Development Trust is a charity, that runs the St James Centre – a multi-purpose community centre in North Birkenhead that has now achieved Family Hub status.
Family Hubs are designed to bring the community together and offer a ‘one stop’ shop for children and families in Wirral, re-defining the way families connect with support and local services all under one roof.
Family Hubs are for all families with children aged 0-19 (up to age 25 with SEND) to help build connections and strengthen relationships. They provide information and support to adults in those families addressing topics such as lifelong learning, employment, parenting, as well as health and wellbeing and much more.
Family Hubs offer a wide range of services for families including:
Group activities for families to support their child’s development
Accessing health appointments with midwives
Health visitors
Relationship support
Foodbank services
The Hub will build upon the existing offer, with families able to access support for many issues their family may be facing including child development, relationship and SEND support – alongside the usual timetable. The aim is to make services easier to navigate and more joined-up, ensuring families receive the right service at the right time.
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Bromborough Family Hub
Bromborough Family Hub are part of the design to bring the community together and offer a 'one stop' shop for children and families in Wirral, re-defining the way families connect with support and local services all under one roof.
Family Hubs are for all families with children aged 0-19 (up to age 25 with SEND) to help build connections and strengthen relationships. They provide information and support to adults in those families addressing topics such as lifelong learning, employment, parenting, as well as health and wellbeing and much more.
Family Hubs offer a wide range of services for families including:
Group activities for families to support their child’s development
Accessing health appointments with midwives
Health visitors
Relationship support
Foodbank services
The Hub will build upon the existing Children’s Centre offer, with families able to access support for many issues their family may be facing including child development, relationship and SEND support – alongside the usual Children’s Centre timetable. The aim is to make services easier to navigate and more joined-up, ensuring families receive the right service at the right time.
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The Bungalow Family Hub at Grove Street Primary School are part of the design to bring the community together and offer a ‘one stop’ shop for children and families in Wirral, re-defining the way families connect with support and local services all under one roof.
Family Hubs are for all families with children aged 0-19 (up to age 25 with SEND) to help build connections and strengthen relationships. They provide information and support to adults in those families addressing topics such as lifelong learning, employment, parenting, as well as health and wellbeing and much more.
Family Hubs offer a wide range of services for families including:
Group activities for families to support their child’s development
Accessing health appointments with midwives
Health visitors
Relationship support
Foodbank services
The Hub will build upon the existing offer, with families able to access support for many issues their family may be facing including child development, relationship and SEND support – alongside the usual timetable. The aim is to make services easier to navigate and more joined-up, ensuring families receive the right service at the right time.
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Rock Ferry Family Hub
Rock Ferry Satellite Family Hub is linked to the main Family Hub in their area, and we form part of the Family Hub Network in Wirral, working together to provide essential support services to families. Though we might not offer all the core services available at the main hub, we will strengthen the community offer ensuring families have access to the right support by linking them with the main hub, or by networking with partner organisations.
Satellite Family Hubs ensure that families can access the support they need, helping to build stronger and more resilient communities.
Services
Family support
Outreach and home visiting
Breast feeding support
Play and learning opportunities
Family learning
Parenting courses
Adult learning and employment support
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Eastway Family Hub
Eastway Family Hub are part of the design to bring the community together and offer a 'one stop' shop for children and families in Wirral, re-defining the way families connect with support and local services all under one roof.
Family Hubs are for all families with children aged 0-19 (up to age 25 with SEND) to help build connections and strengthen relationships. They provide information and support to adults in those families addressing topics such as lifelong learning, employment, parenting, as well as health and wellbeing and much more.
Family Hubs offer a wide range of services for families including:
Group activities for families to support their child’s development
Accessing health appointments with midwives
Health visitors
Relationship support
Foodbank services
The Hub will build upon the existing offer, with families able to access support for many issues their family may be facing including child development, relationship and SEND support – alongside the usual timetable. The aim is to make services easier to navigate and more joined-up, ensuring families receive the right service at the right time.
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Seacombe Family Hub are part of the design to bring the community together and offer a 'one stop' shop for children and families in Wirral, re-defining the way families connect with support and local services all under one roof.
Family Hubs are for all families with children aged 0-19 (up to age 25 with SEND) to help build connections and strengthen relationships. They provide information and support to adults in those families addressing topics such as lifelong learning, employment, parenting, as well as health and wellbeing and much more.
Family Hubs offer a wide range of services for families including:
Group activities for families to support their child’s development
Accessing health appointments with midwives
Health visitors
Relationship support
Foodbank services
The Hub will build upon the existing Children’s Centre offer, with families able to access support for many issues their family may be facing including child development, relationship and SEND support – alongside the usual Children’s Centre timetable. The aim is to make services easier to navigate and more joined-up, ensuring families receive the right service at the right.
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Ganneys Meadow Family Hub are part of the design to bring the community together and offer a 'one stop' shop for children and families in Wirral, re-defining the way families connect with support and local services all under one roof.
Family Hubs are for all families with children aged 0-19 (up to age 25 with SEND) to help build connections and strengthen relationships. They provide information and support to adults in those families addressing topics such as lifelong learning, employment, parenting, as well as health and wellbeing and much more.
Family Hubs offer a wide range of services for families including:
Group activities for families to support their child’s development
Accessing health appointments with midwives
Health visitors
Relationship support
Foodbank services
The Hub will build upon the existing offer, with families able to access support for many issues their family may be facing including child development, relationship and SEND support – alongside the usual timetable. The aim is to make services easier to navigate and more joined-up, ensuring families receive the right service at the right time.
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Pensby Primary and Stanley School Family Hub
Pensby Primary and Stanley School Family Hub are part of the design to bring the community together and offer a 'one stop' shop for children and families in Wirral, re-defining the way families connect with support and local services all under one roof.
Family Hubs are for all families with children aged 0-19 (up to age 25 with SEND) to help build connections and strengthen relationships. They provide information and support to adults in those families addressing topics such as lifelong learning, employment, parenting, as well as health and wellbeing and much more.
Family Hubs offer a wide range of services for families including:
Group activities for families to support their child’s development
Accessing health appointments with midwives
Health visitors
Relationship support
Foodbank services
The Hub will build upon the existing offer, with families able to access support for many issues their family may be facing including child development, relationship and SEND support – alongside the usual timetable. The aim is to make services easier to navigate and more joined-up, ensuring families receive the right service at the right time.
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Our primary aim is to build the resilience, mental health and wellbeing of children, young people and families to enable them to live happy healthy lives through bringing people
together and providing non-judgemental support, learning, and volunteering
opportunities.
Working as a non-profit social enterprise, we offer mental health support through the delivery of well-being and resilience building workshops and psycho-educational courses for families, children and young people, along with career and employability support; developing the necessary transferable skills to secure future employment. We empower individuals to build their foundations for the future.
We take a holistic approach to services providing wraparound support for all participants engaged with our parenting programmes, with family support coaching, peer-led support groups and activities for both parents, children and young people, specialising in a trauma informed approach; making this an integral part of education and life experience.
We aim to:Improve the mental health and wellbeing of children, young people and families
Provide Adverse Childhood Experiences & Trauma Informed Practice Awareness Training for Parents/Carers & Professionals
Build confidence and resilience in children, young people and parents through participation in workshops and courses
Provide coaching support and encourage peer learning and mentoring, participation and engagement in community volunteering
Work to promote employability and enterprise skills in young people and families, particularly from vulnerable groups within our society
Promote interests and activities to develop well-being and social networking
Family Hubs
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Comics Youth was founded in 2015 and is a creative community organisation led by young people, for young people. Our aim is to empower youth across Merseyside to flourish from the margins of society: Harnessing their own narratives, finding confidence within an inclusive community, and developing the resilience to succeed on their own path.
We offer a range of services designed to support and amplify the often diminished voices of marginalised young people aged 8 - 25. From zine creation and comic book workshops to youth-led publishing hubs and social campaigns, we believe young people deserve to have their voices discovered, distributed, and elevated.
Check out our Core Projects and Open Call-outs to see what you can get involved in!
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So, you love live music, festivals and concerts. You’ve been hooked on the thrill of the live experience since your very first gig or club night…
But, do you know that you can actually make this your career? Do you know the huge range of jobs that the live music industry can offer?
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All young people will have equitable access to opportunities to develop their creative potential, live richer, fuller lives and develop the critical learning and life skills they need to become active contributors to their communities.
Click here for more information
Contact -
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Empowering recovery through Creative Arts
Spider Project is an award winning creative arts & wellbeing recovery project established in 2007.
We recognise the significant challenges faced on the journey of recovery and wellbeing. Our mission is to empower individuals by providing a wide range of creative arts courses, holistic therapies, and physical exercise sessions.
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Grow-Wellbeing is a not-for-profit organisation that delivers forest school, nature play and wellbeing in nature for children, young people and adults to engage in activities in the natural environment.
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QUIKRY COMMUNITY HUB
We are The Quirky Cafe Community Hub C.I.C
based in Hoylake, Wirral, we're your go-to spot whether you use it as a cafe, or for events, groups, classes, Home Ed, SEN support and much more…
Our inclusive space offers a warm welcome to all -
Wirral Youth Voice Group have many groups, with themes they are working on. Groups such as environment, Mental Health, SEND, Children Looked After Juniors, Junior voice, LGBTQ+, Regeneration, Transformation to name a few…
What would I have to do if I got involved in Youth Voice?
1. Come to a weekly meeting
2. Give us your opinion, thoughts and feelings on thing that affect you and other young people
3. Help run our yearly Youth Conference and Youth Parliament
4. Work alongside our UK Youth Members of Parliament and Wirral Partnership group
5. Interview staff and work with services and organisations
6. Engage in peer education training
Where and when does it happen?
Youth Voice group runs every Monday’s 5 - 6 pm (except for some holiday dates) at Pilgrim Street Arts Centre, Birkenhead, CH41 5EH
Arts & Creativity
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ZILLO is a website for young people to come to get the lowdown on the latest events, arts, culture, news and expert health and wellbeing advice.
At ZILLO we want to promote the very best of Wirral, its young people and its culture through our Young Reporters media and journalism project providing young people with valuable real-life experiences of writing and creating content for the web. ZILLO Young Reporters is open to all Wirral Young People aged 11 - 18.
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Branch is an online mental well-being hub for children and young people in Wirral, from 0 all the way to 18 (and up to 25 with additional needs). It doesn’t deliver services directly – it’s more of a guide, helping people to find the best tools and local support. It can be used for any child or young person, no matter how big or small their worries feel. It’s packed with tips to help them feel better and, when they need a bit of extra support, gives simple routes into local services. Branch doesn’t offer crisis support, but does have information on where to go in an emergency.
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Kooth is a free, safe and anonymous online wellbeing service for children and young people aged 10-25 years old. You can access it 24/7 and it offers a wide range of therapeutic tools to help you to support your own mental wellbeing.
Chat with our team – Kooth has a team of online counsellors who you can speak directly with. The chat sessions can be up to 1 hour long and can be used to talk about whatever issues are on your mind. The chat is available from 12pm-10pm Monday through Friday and 6pm-10pm Saturday and Sunday.
Send us a message – Instead of an ongoing online chat you can send a message and a counsellor will get back to you as soon as possible.
Browse our activities – Kooth has lots of helpful articles and activities such as making your own coping box and creating a good mood playlist.
Who is this service for? For anyone aged 10-25. They also have an adult site called Qwell for anyone over the age of 18.
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It takes courage to ask for help. But for many young people who do, the support they need just isn’t there. Hundreds of thousands of young people are struggling with their mental health, but too many are being told to wait, struggling to cope and hitting a crisis point before they get help.
But things can get better. And we’re leading the movement for change.
We provide young people with the tools to look after their mental health. We empower adults to be the best support they can be to the young people in their lives. And we give young people the space and confidence to get their voices heard and change the world we live in.
Together, we can create a world where no young person feels alone with their mental health.
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The Mix is the UK’s leading support service for young people. We are here to help you take on any challenge you’re facing - from mental health to money, from homelessness to finding a job, from break-ups to drugs. Talk to us via our online community, on social or our counselling service.
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Wirral InfoBank is website for community services, organisations and adult social care providers to:
Provide a wide range of resources to support Wirral residents with health and wellbeing
Provide information on local community activities in your area
Provide information on the adult social care providers on the Wirral
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Family Toolbox is a way of working, designed with and for Wirral’s families. It is about making resources and support more readily available to all parents and carers, when they need it. Family Toolbox is made up of digital tools and resources, brilliant people and places, offering support from organisations families already know and trust.
Online Support Services
Drugs and Alcohol
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Response is a confidential support service for young people aged 13-19. We have two teams of specialist workers. One Team supports Young people who are having concerns with their Drug and Alcohol use.
Our Counselling Team, also work with Young People 13-19 and support with matters like self harm, low self esteem, feeling anxious, and overwhelming emotions. We offer 1-2-1 sessions in a safe environment and look at things like, education, harm reduction, achieving goals, positive mental wellbeing, and empowering Young People to make positive choices.
We are based at Pilgrim Arts Centre in Birkenhead. For referrals or enquiries please call our duty line on Monday to Friday 9am-6pm where you can speak to a member of our Team.
For more information or to arrange an appointment call
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Health Services in Schools (HSIS) is a confidential drop-in service for young people aged 11 to 18 years in Wirral secondary schools, sixth form or colleges.
Each school/college has a Youth Worker and alongside the school nurse, you can receive confidential support and information on a range of things, such as:
Drugs and alcohol
Relationships and sexual health
Emotional health and wellbeing
Improving confidence, self-esteem and resilience
Stopping smoking
Healthy eating and lifestyle
Parental support is required for this service and there is around a four-week waitlist.
Who is this service for? 11-18-year-olds.
When? Monday to Friday 9am to 5pm.
How long is the wait? The current wait is between 0-6 weeks.
Is parent consent needed? No. You do not need consent from your parent or carer.
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The Detached Youth Work teams operate without the use of a building and takes place where young people "are at" both geographically and developmentally.
Delivering informal and social education and addresses whatever needs are presented to or perceived by the youth worker.
As Detached Youth Workers have no physical building over which they have power or control, the relationship between young person and youth worker is entirely voluntary and constantly up for negotiation.
The teams are highly experienced in working with all groups of young people; from some of the most challenging and vulnerable young people in the community, to groups of young people who just ‘hang out’ with nothing better to do.
The team works in areas where they are most needed; known as ‘hotspot areas’ working with young people aged between 11 and 19.
The team supports young people to raise their aspirations offering them new positive experiences that aims to give the young people the right information and self-awareness to make positive decisions in their life and for the future.
They have access to a mobile resource known as the Kontactabus, working with young people in the community enabling youth workers to build trusting relationships and to create discussion; identify the issues faced by young people and by the community, delivering brief interventions on substance misuse, staying safe, healthy relationships. Youth workers support young people to address these issues.
For example support may include:
Links to other support agencies
Support for accessing training
Discussion on decision making and personal journey
Challenges and implication discussion on behaviour
Involvement in issue-based projects
Participation in positive activities
Involvement in community initiatives which give something back to the community
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The Youth and Play Service as part of the New Neighbourhood Youth Model, provides a Youth Space in each of Wirral's nine neighbourhood areas. Youth workers provide a safe space for young people to be themselves meet and socialise with friends and participate in positive activities to learn, develop, grow, have a voice and be inspired whilst having fun.
Click here to find out more -
All young people will have equitable access to opportunities to develop their creative potential, live richer, fuller lives and develop the critical learning and life skills they need to become active contributors to their communities.
Click here for more information
Contact -
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Our Space
Our Space is a safe space for care leavers to call their own. It's a place where young people can relax, learn to cook, design and make their own clothes, and develop skills for living independently.
Our Space is our building dedicated to Children Looked After and Care Leavers. Our Space is a building dedicated to you. This was one of the most important things care experienced young people told us they wanted. Our Space is a safe, friendly place that you can come to for events, staff support, and more.
Here at Our Space we offer:
Duty Team of Personal Advisors are available every weekday between 9am to 5pm
Facilities including Games, Chillout room, kitchen, washing facilities, and internet access.
A café with free drinks and snacks.
Access to Computers with free WIFI in our fully equipped digital suite.
“OUR SHOP” where you can do a weekly shop for cupboard essentials, cleaning supplies, fresh meat, fruit and veg, and personal hygiene supplies. This is funded by the government Household Support fund.
Have your tea at Our Space; every two weeks a freshly cooked meal will be available in a warm space, with games, staff, and other young people.
Celebration events including Listen to Me awards, Open Mic nights, Care Leaver’s Week and lots more.
Social evenings, Sewing and Cooking courses, and a SKILZ course where you can learn essential skills for life.
‘Stay and Play’ for parents with babies/toddlers.
Sexual health advisory drop-in sessions.
Education, Employment, and training support and advice.
Job Centre plus appointments with a dedicated Care Leaver work coach.
Details of helplines, apps, and websites that are free to access.
Click here to find out more
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We are The Hive Youth Zone, a charity created in 2017 dedicated to making sure Wirral’s young people have somewhere safe to go, something positive to do and someone trusted to talk to.
We do this through a huge range of activities in state-of-the-art facilities – and the expertise of our incredible team of youth workers, who are there for young people however they’re needed. They bring the fun, but also empower young people to build their resilience, skills, ambition and knowledge for adult life.
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So, you love live music, festivals and concerts. You’ve been hooked on the thrill of the live experience since your very first gig or club night…
But, do you know that you can actually make this your career? Do you know the huge range of jobs that the live music industry can offer?
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Empowering recovery through Creative Arts
Spider Project is an award winning creative arts & wellbeing recovery project established in 2007.
We recognise the significant challenges faced on the journey of recovery and wellbeing. Our mission is to empower individuals by providing a wide range of creative arts courses, holistic therapies, and physical exercise sessions.
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Grow-Wellbeing is a not-for-profit organisation that delivers forest school, nature play and wellbeing in nature for children, young people and adults to engage in activities in the natural environment.
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OUR VALUES & GOALS
At HYPE, our youth workers embody relationship-based and strength-based approaches that fuel young people’s social, emotional and developmental growth to foster a profound sense of empowerment and autonomy. Within our youth clubs, we share a unified mission of uplifting and supporting our young people. Our dedicated team of youth workers are equipped with the skills to recognize and support young individuals at every stage of their journey with us.
HYPE promotes critical thinking within our youth club spaces, collaborating with young minds to confront the pertinent issues of 2025 head-on. We are committed to proactive engagement and working alongside young people to tackle challenges in enjoyable and meaningful.
Click here to find out more
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Shaftesbury is a large purpose-built youth club which offers a great range of activities including sports, recreation, education and personal development. Staff include a full-time professional youth worker, a team of qualified part-time workers and a large, diverse group of voluntary staff, under the governance of a voluntary management committee.
Join us for our Shaftes Youth Club where we will have fun activities, football, arts and crafts, a gaming room and more. A hot snack is provided.
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The Carrbridge Centre: WEBB1 Fusion offers activities for children, young people and families. We aim to provide resources and facilities to help improve local people's quality of life in a welcoming and supportive environment.
Click here to find out more
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We were set up in memory of Charlotte Churchill, by Charlotte's mum, Angie. Charlotte was tragically killed in a car accident, aged 19. As a result of this, Angie and her family decided they wanted to set up a charity in Charlotte's name to keep her memory alive whilst supporting the local community. That's how Charlotte's Brightside was born!
Since then, the charity has grown from strength to strength and now even expanded to a bigger centre with space for new, exciting opportunities. What began as a youth centre, is now a pillar within the heart of the community, offering an extensive weekly timetable from Monday-Friday. Our goal is to grow as a charity whilst keeping the memory of Charlotte alive.
Click here to find out more
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Here at Resilient NW, we support children and young people aged 16 to 24 to build everyday resilience and to help them grow and learn skills for a happy and successful future.
We deliver a wide range of inclusive activities and projects for children and young people, their families and carers across Wirral and beyond helping them become confident and happy. We help everyone we work with to:
- Grow their emotional resilience skills to cope and react positively when faced with difficulties in life.
- Build positive relationships and feel connected enough to give back and make a positive contribution to their community.
- Have greater control over their lives to be able to live independently by increasing workplace competence and financial skills.
At Resilient, we are dedicated to supporting young people to help them to gain confidence and feel connected. Through friendship, cooperation and community empowerment we believe we can help to make a difference and encourage young people to become emotionally, physically and financially resilient and independent.
We also deliver the Youth Weekender project at a number of locations for 11 to 16 year olds. Please see the website for more details.
Click here to find out more
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Equilibrium North West CIC is a not-for-profit company concerned with researching and tackling inequalities, with projects to help improve health and wellbeing.
Youth Hub
Get your bored teens out of the house on a Tuesday evening and down to the Youth Hub at Equilibrium North West CIC.
There will be sports, cookery, arts and crafts, games, socialising, hair and beauty plus much more.
Click here to find out more information
Youth Spaces
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Wirral Youth Justice Service plays a crucial role in guiding young people through the complexities of the criminal justice system, offering support and assistance during challenging times. This webpage serves is a valuable resource for young people entering the youth justice system, helping to provide clarity and understanding about the processes they will encounter and what to expect along the way.
This webpage explains legal processes, covering court appearances, solicitor help, and possible outcomes. Young people can use this resource to learn about their rights and responsibilities, helping them understand and prepare for the youth justice system.
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Operation Encompass is an early intervention safeguarding partnership between Education and the Police. set up in 2011, the original aim of Operation Encompass was to make sure that schools were informed, before the start of the next school day, if the police had been called out to a child or young person’s house the previous evening due to a domestic incident and to ensure that children are recognised as victims of Domestic Abuse in their own right.
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#ItsNeverOk offers a one-stop view of services across Wirral for domestic abuse support. It is open to anyone who may be experiencing or think they are experiencing domestic abuse, professionals supporting someone through domestic abuse, and if you are worried about a family member of friend.
This is not an emergency service, if you or someone you know is in immediate danger call the police on 999.
If you are experiencing domestic abuse and are at risk of serious harm from intimate partners, ex-partners, or family members, you can talk about this to a professional who can offer support. Wirral Domestic Abuse Hub is a free and confidential service for male and female victim/survivors and their children.
Wirral Domestic Abuse Hub – We’re Here When You’re Ready
Wirral Domestic Abuse Hub is a multi-agency team who offer tailored domestic abuse support to those who need it. We recognise that domestic abuse impacts the whole family and is not a one-size-fits-all approach, we will work with you to ensure you get the right support for you and your family at the right time. We’re here for you, whether it’s the first or twentieth time you’ve asked for support, whether it’s someone to talk to or a specific piece of support. Whilst our support cannot take away the trauma, we hope that through our work we can help you to live the life you want after abuse has occurred.
We work with our partners to make Wirral a place where domestic abuse is not tolerated, to teach our children what healthy relationships look like, to create a brighter, kinder future for the next generation. There is support available across Wirral, for everyone.
Everyone can play a role in ending domestic abuse
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We work with young people and adults providing intervention, rehabilitation and victim services in prison and in the community.
Our vision is a strong society where everyone has a good place to live, a purpose and good people around them.
We believe that access to these three basic things (which we call our 3Ps) is fundamental to transforming lives and communities. All Catch22 services deliver at least one – and often all three- of these outcomes.
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The Anthony Walker Foundation was established in 2006 after the racially motivated murder of Anthony in Huyton, just outside of Liverpool. Anthony’s family and friends did not want his murder to be another statistic and wanted his name to live on with a positive, lasting legacy.
The Anthony Walker Foundation works to tackle racism, hate crime and discrimination by providing educational opportunities, victim support services and by promoting equity and inclusion for all
Report a hate crime or incident
At the Anthony Walker Foundation, we are working hard to eradicate racism, hate and discrimination. With your help, we can tackle race and faith-based hate crimes and provide support for those who are affected. Whether you have been a witness to a hate incident or have been a victim yourself, don't stay silent. You can report the incident safely and anonymously through our reporting tool. Together, we can make our communities.
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Witness or affected by a Hate Crime? Stop Hate. Start Here.
Hate crimes tear at the very fabric of our communities. They divide us, create fear and mistrust, and can lead to devastating consequences for individuals and families.
Stop Hate UK is one of the leading national organisations working to challenge all forms of Hate Crime and discrimination, based on any aspect of an individual’s identity. Stop Hate UK provides independent, confidential, and accessible reporting and support for victims, witnesses and third parties.
Stop Hate UK is here to help you report a hate crime, receive support before, during and after and to help you understand the process.
We also offer a range of other services including training, education, and consultancy. Stop Hate UK’s core activities also include awareness-raising, campaigning, and delivering projects on a variety of issues relevant to Hate Crime and equality.
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We are Daisy Inclusive UK, the Can do Charity that Does.
We help disabled and vulnerable people and their families to reach their true potential. Our Isolation to Inclusion (I 2 I contact) strategy offers a long-term, person-centred approach through links in the Daisy chain, a pathway of individual links; each link offering relevant and bespoke help and support through the journey from isolation to inclusion.
We help disabled and vulnerable people and their families to reach their true potential by:
Point of Contact / Personal Development Plans
Education
Disability Hate Crime – Report and Support
Training – Disability Awareness Workshops
Inclusive Sport and Physical Activities
Social Readiness
Pre-Employability
Advice and GuidanceClick here to find out more
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Merseyside Police Cyber Dependant Crime Unit is based in Speke Operational Command Centre, and we aim to investigate Cyber Dependant Crime. Alongside this, the team provides diversion, alternative education and specific inputs to young people, and promotes the Cyber Choices programme to help young people make positive choices and legally use their cyber skills.
• Explain the difference between legal and illegal cyber activity.
• Encourage individuals to make informed choices about their use of technology.
• Deter and/or divert individuals away from cyber crime.
• Promote legal technology opportunities.Click here to find out more
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Women in Prison (WIP) is a national charity that delivers support for women affected by the criminal justice system in prisons, in the community and through our Women's Centres. We campaign to end the harm caused to women, their families and our communities by imprisonment.
We provide holistic, gender-specialist and trauma-informed support for women in prison and into the community. Our door is never closed and we value the importance of building self-esteem, confidence and creating space for peer support.
Women are at the centre of our model of support and our voice calling for change. What we do works – we enable women to make the changes they want in their lives and move forward in a way that works for them. Our strength and ability to influence lie in our unique positioning of working on the frontline and facilitating opportunities for women to speak 'truth to power'.
For more information click here
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MALS Merseyside is an accredited provider of life-changing courses that have a real impact on peoples lives and the communities in which they live.
Our aims
To Mentor those at risk of slipping into old ways.
Help clients Achieve their goals in life.
Allow clients to Learn new skills and gain qualifications.
Support those in need and move on in their lives.
Life Change Programme
MALS Merseyside has been holding the Life Change Programme course for many years. It has had a positive effect on many ex-offenders and helped reduce re-offending by providing support and mentorship for as long as requested by the client.
Often times ex-offenders are released having taken the Life Change Programme in prison and are subsequently supported by us on the outside. We also hold sessions outside of prison upon referral. Either way, we are committed to helping ex-offenders succeed and turn their backs on criminality in the future.
MALS Merseyside is an accredited provider of life-changing courses that have a real impact on people's lives and the communities in which they live.
Crime and Support
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New Horizons LGBTQ+ support and social group is a weekly group which provides young people aged 13-19 with a safe space to explore their gender identity and/or sexuality.
The group is based in Wallasey but is open to young people from across Wirral. Within New Horizons young people can access advice and support with their personal journey from trained staff as well as their peers. The space enables young people to form friendships and support groups within their own community, which they can access outside of the group setting.
During New Horizons sessions young people have opportunity to engage in issue based sessions as well as exploring identity and LGBTQ+ specific sessions that promote acceptance, diversity and inclusivity.
For more information contact Katrina Maxwell
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We are The Hive Youth Zone, a charity created in 2017 dedicated to making sure Wirral’s young people have somewhere safe to go, something positive to do and someone trusted to talk to.
Work It Out
A group for 13+ young people who identify as LGBTQIA+, allies and anyone who would like to know more.
Creative Sessions
Games & Sports
Wellbeing
Advice & Support
Space to chill & Socialise
LGBTQ+ Talks & Visitors
Events
Monthly Themes and more!
For 13+ young people who identify as LGBTQIA+, allies and anyone who would like to know more
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Galop provides free, confidential and independent support for LGBT+ young people aged 13 to 25.
We work with young people who:
want a space to talk about what’s happening and think through their options
need help and those who don’t know what to do about their situation
are not sure if what is happening is abuse
are homeless or might be homeless because of what’s happening
Our young people’s service is confidential, friendly and effective in helping young people be safe and well.
We actively include all lesbian, gay, bi, pan, queer, ace, aro, trans, non-binary, genderqueer, gender fluid and intersex young people. We work with young people who aren’t sure about their identity. Over half of the LGBT+ young people we work with are young people of colour, who face multiple forms of marginalisation due to their identity.
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What is GYRO?
GYRO are award winning LGBTQ+ youth groups for children & young people aged 11-25 years, who may be exploring sexuality and/or gender identity. GYRO has existed in some form since 1976 making it one of the oldest LGBTQ+ youth provisions in the country (as far as we can see)!
We have a group for secondary school age 11-16 years old.
Every Tuesday- 4.30pm-6pm.
We have a group for college age and up for 16-25 years old.
Every Thursday- 5.30pm-7pm.
About GYRO
GYRO offers age-appropriate youth groups for children and young people aged 11-25 years old, who are exploring sexuality or gender identity, or identify as Lesbian, Gay, Bisexual, Transgender, Queer or (+) another part of the rainbow family.
There are opportunities to take part in fun activities in our weekly drop-in as well as learn about our wonderful diverse community in age-appropriate ways or go on trips out or partner with local artists, performers or organisations to provide unique bespoke activities for our community. Some people that attend is quiet and arty and some are louder and performance minded, all personalities welcome!
How will this service help me?
We know our groups can help you grow confidence, self-esteem, self-acceptance, understanding of diversity and difference, become passionate about your community, feel safe and respected. You can make new friends, learn new things, try new experiences and activities designed to be inclusive of your identity.
Attending an LGBTQ+ youth group like GYRO is a great way to feel less isolated, make new friends with similar identities and grow your self-acceptance and confidence.
The hardest part is coming through the door! We know this can be scary, but a member of staff will be there to welcome you in and take you to a confidential space to register with us and give you a chance to ask questions.
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Radiate Arts CIC is an inclusive, not-for-profit company. We facilitate creative workshops and experiences that promote positivity, connection and wellbeing.
We work with charities, local community groups, schools, universities, museums and wider organisations in Cheshire and Mid-Wales.
Providing creative experiences has enabled us to support Armed Forces Veterans, families who are victims of domestic abuse, women experiencing perinatal depression, people in recovery from addiction, LGBTQ+ groups, older people who are isolated, and younger people who are managing their anxiety and depression.
Free LGBTQ+ Group Art Therapy
Join Radiate Arts at Theatre Porto for a series of Art Therapy workshops developed to help tackle the stressors of daily life.
The sessions involve different themes and mediums.
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Our vision
Our vision is a thriving, diverse lesbian, gay, bisexual and trans community on the Wirral. A place where LGBT people feel safe and are free from discrimination
The Network
The Network was set up in September 2012 as a result of an LGBT Needs Assessment carried out by Wirral NHS. It is designed to address the findings from that assessment by assisting the ongoing development and formation of various current and future LGBT community networks on the Wirral including Navajo, Brooks: Work It Out Group, Trans Sisters and Gay Wirral.
Our aim
We aim to make a positive difference to the LGBT community in Wirral by:
Always working in collaboration and partnership
Developing a long-term strategy for the LGBT community
Improve the Health and well-being experiences and outcomes for LGBT people on the Wirral
Educating and informing the Wirral LGBT community of the facilities and services already available to them
Strengthening and supporting existing and future LGBT community groups and networks on the Wirral
Support and strengthen existing local LGBT groups and facilitate LGBT groups, meetings and events
Initiate and support the development of new groups and activities to meet the health and social care needs of the Wirral LGBT community
Develop the profile of the Wirral LGBT community
Why join the Network?
The success of the network relies on the participation and involvement of the LGBT community in the Wirral, this means if you are a Gay, Lesbian, Bisexual or Trans person living, working or visiting the Wirral, we need you to make this work.
It is free
it is Friendly
You can network and meet other LGBT people
You can get involved and influence local decision making
You will be kept up to date on events and activities that may interest you
You can suggest events and activities to meet your interests and needs
You can help support other LGBT people as well as getting support for yourself
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FFLAG is a national voluntary organisation and charity dedicated to supporting families and their LGBTQ+ loved ones.
As parents we want our children to grow up feeling safe, loved and secure in the knowledge that they have a place in society. Our trans children deserve to grow up knowing that they enjoy those same rights, respect and protections, not just amongst family and friends, but as they make their way in the world.
Who is this aimed at?
We offer support to local parent groups and contacts in their efforts to help parents and families understand, accept and support their lesbian, gay, bisexual and transgender members with love and pride.
FFLAG members are parents of lesbian, gay, bisexual or trans children. These young people and their families face serious homophobia and transphobia in our society, which brings in its wake prejudice, bullying and alienation.
We provide a central point for the exchange of information between parent groups and local parent contacts.
FFLAG supports the full human and civil rights of lesbian, gay, bisexual and transgender individuals.
FFLAG speaks out and acts to defend and enhance those human and civil rights.
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The Flourish Wellbeing Hub situated in Wing A, second floor of Victoria Central Hospital offers a drop in service where you can share your issues and get the support you may need, all under one roof.
Sahir House
Specialised therapeutic counselling for LGBTQ+ adults (inclusive of trans and gender diverse people), and those who are HIV positive.
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We are Switchboard, the LGBT+ Helpline. We are a safe space for anyone to discuss anything, including sexuality, gender identity, sexual health and emotional well-being. We support people to explore the right options for themselves. We aspire to a society where all LGBT+ people are informed and empowered.
We have provided support and information to millions of people since our phone started ringing in 1974. Throughout our history, we have been at the forefront of supporting our communities in facing the issues of the day. We can discuss anything related to sexuality and gender identity. Whether it’s sexual health, relationships or just the way you’re feeling. This is your space – to explore, talk and be truly heard.
Who is this aimed at?
The majority of those who call are LGBT+ but we also get lots of callers who are considering issues around their sexuality. And then there are friends, parents or family members of LGBT+ loved ones who are looking for some independent advice and support – we welcome them all
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Our vision: a world where the mental health of LGBTQ communities is a priority, free from stigma, respected and recognised.
MindOut is a mental health service run by and for lesbians, gay, bisexual, trans and queer people with experience of mental health issues.
We work to improve the mental health and wellbeing of LGBTQ communities and to make mental health a community concern. We do this by:
Listening to and responding to the LGBTQ experience of mental health
Offering hope through positive relationships and professional expertise
Preventing isolation, crisis and suicidal distress in LGBTQ communities
Providing safe spaces for people to meet and support each other
Helping people protect their rights and get their voices heard
Campaigning and creating conversations about LGBTQ mental health throughout the world
We welcome all LGBTQ people and those who may not identify as LGBTQ including men who have sex with men, women who have sex with women, intersex people, people who previously identified as trans and people who are questioning their sexual and/or gender identities. If in doubt, please do contact us.
We are passionate about:
Community and individual empowerment
Mental wellbeing
Co-production and client participation
Staff wellbeing, performance and development
Challenging stigma and discrimination
Transparency
Quality, excellence and innovation
Diversity and inclusion, respecting individuality
Meeting the needs of LGBTQ communities
LGBTQ+
Sexual Health
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Our Place Sexual Health
We provide free and confidential contraception and sexual health services for people living in Wirral.
The service is delivered by a team of health professionals including doctors, nurses, therapists plus managers and administrators. We operate Monday to Saturday across five venues in Wirral with various options for clinic based care and choices of remote care ie) online STI kits , contraception postal service, screening tests at various community locations, as well as delivering some services via our GP and Pharmacy colleagues in community locations.
Our walk-in and wait and appointment only clinics provide STI & HIV testing, results management, treatment for STI infections and several methods of contraception. Some of the services we offer are more specialised and require an appointment in advance or attendance at a doctor led clinic or a referral from a GP/health professional.
We can help you find the right appointment or clinic when we speak to you and assess your needs, or our online booking service can help route you to the right care.
Our service is confidential and non-judgemental and inclusive.
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Health Services in Schools (HSIS) is a confidential drop-in service for young people aged 11 to 18 years in Wirral secondary schools, sixth form or colleges.
Each school/college has a Youth Worker and alongside the school nurse, you can receive confidential support and information on a range of things, such as:
Drugs and alcohol
Relationships and sexual health
Emotional health and wellbeing
Improving confidence, self-esteem and resilience
Stopping smoking
Healthy eating and lifestyle
Parental support is required for this service and there is around a four-week waitlist.
Who is this service for? 11-18-year-olds.
When? Monday to Friday 9am to 5pm.
How long is the wait? The current wait is between 0-6 weeks.
Is parent consent needed? No. You do not need consent from your parent or carer.
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Sexual Health Wirral is delivered by a team of health professionals including doctors, nurses, therapists plus managers and administrators. We operate Monday to Saturday across five venues in Wirral with various options for clinic based care and choices of remote care i.e.) online STI kits, contraception postal service, screening tests at various community locations, as well as delivering some services via our GP and Pharmacy colleagues in community locations.
We provide free and confidential contraception and sexual health services for people living in Wirral.
Our walk-in and wait and appointment only clinics provide STI & HIV testing, results management, treatment for STI infections and several methods of contraception. Some of the services we offer are more specialised and require an appointment in advance or attendance at a doctor led clinic or a referral from a GP/health professional.
We can help you find the right appointment or clinic when we speak to you and assess your needs, or our online booking service can help route you to the right care.
Our service is confidential and non-judgemental and inclusive.
Sexual Health Wirral is more than just a clinic. We also offer:
- Online booking for appointments at a time to suit you
- The National Chlamydia Screening Programme (NCSP) for 15-24 year olds living in Wirral
- Free postal testing kits - chlamydia, syphilis, gonorrhoea and HIV (16+ only)
- Interpreters (to be booked in advance)
- Specialist clinics for young people aged 19 and under, six days a week
- Weekend and evening clinics
- Psychosexual service (referral only)
- Specialist doctor led clinics
- Easy read materials (available upon request)
- Emergency contraception and sexual health support from our partner pharmacies
- Long acting reversible contraception (LARC) and sexual health support from our partner GPs
Sexual Health and Wellbeing is important for everyone. We understand that some of our patients may need additional support to help them when accessing our service. If you, a family member or somebody you care for has any additional needs or learning difficulties our Link Team can provide support.
Carers and health professionals are welcome to talk to us about their patients and the possibility of arranging a consultation with the Link Team.
Who is this aimed at?
For people living in Wirral
When
We operate Monday to Saturday across five venues in Wirral
Time
Please check the Sexual Health Wirral website for times for various services
The Freephone enquiries number is available Monday to Friday from 8am to 6pm
Where
Based at Gemini Centre, St Catherine's Health Centre, Derby Road, Birkenhead, Wirral CH42 0LQ
Clinics are at various locations in Wirral, please visit the Sexual Health Wirral website for details.
Cost
This is free to access.
How to get involved
Please visit the Sexual Health Wirral for the more information.
Contact details
Freephone: 0300 123 5474
Link Team (for additional needs)
Phone: 0151 514 6471
For further information
For more information about Sexual Health Wirral search Sexual Health Wirral in this directory.